Terms and Conditions

By using our website, making a purchase or filling out a form on this website you agree to be bound by these terms and conditions and privacy policy.

Ordering and Payment
We take payment at the time of order, not necessarily the time of despatch. This is to ensure your information is handled safely. Payments are processed securely via Paypal and no card details are stored on our server. No order is accepted by Creaton Crafts and Gifts until it has been checked and approved. If there is a problem we will email you within three working days.

The purchaser may incur additional import duties and custom charges levied by local customs against orders despatched to addresses outside The United Kingdom. These are levied at the port of ingress on a consignment­ by-
consignment basis and we cannot predict if they will be charged or influence if and how they may be levied.

All import tax, duty and customs charges are the sole responsibility of the buyer for international (non-uk) orders.

This website makes use of cookies for the following purpose:

To keep track of shop activity such as items added to your basket.
To enable log-in to the website to facilitate checkout and account management.
To enable website usage statistics, browsing behaviour and customer demographics (This information is anonoymised).
Further information on the data we collect can be found in our Privacy Policy.

Handmade Goods
Handmade goods are by nature variable, so sizes, shapes and designs will always vary slightly from one item to the next, even if they appear identical in the shop. Please allow for these minor differences when ordering more than one of the same item.

We reserve the right to amend these terms and conditions at any time without prior warning or notification. All changes and amendments will be posted on this page. These Terms and Conditions were last updated 19 September 2018

Statutory Rights
These Terms and Conditions of sale do not affect your statutory rights.

Please note that all sales and deals are subject to UK Legislation.

This agreement will be governed and interpreted in accordance with the law of England and Wales and the parties submit to the exclusive jurisdiction of the English Courts.